operational updates

OPERATIONAL UPDATES

Goggles for Docs

We are thrilled to be participating in the GogglesForDocs initiative. GogglesForDocs is an effort to get used or new ski goggles into the hands of healthcare workers who currently have no eye protection as they treat COVID-19 patients.

If you are a local skier/rider, shop, or manufacturer and have goggles to donate, we have placed donation boxes at the Whiteface Visitors Bureau (5753 Route 86, Wilmington, NY 12997) & the Olympic Center Box office (2634 Main Street, Lake Placid, NY 12946).
Or visit https://www.gogglesfordocs.com/

health & safety responses at whiteface mountain

Whiteface Mountain has suspended operations until further notice. We are very sorry for the inconvenience, and appreciate everyone's cooperation as we all do our part to get through this difficult time together. A few notes are posted below, and as we learn more, we will update this page:

  • Our customer/guest services offices are not presently staffed. For questions or any further assistance, please complete a Contact Us form here and we will respond via email in a timely manner.
  • Unfortunately public is not permitted at any of the Olympic Sites venues. Please note that the access road entry gates are locked at the venues.
  • Uphill skiing and snowshoeing at Whiteface Mountain are not permitted.
  • As a community, we are all responsible for our health and well-being. We urge everyone to follow the guidelines and protocols being put forth by our public officials.
  • Many our guests have personal equipment stored in rental lockers and we want you to know that your gear is still in place and your belongings are here. We will update you when a procedure can be put in place for you to pick up your equipment. If you have questions and concerns, please email ski@whiteface.com.

Thank you for your understanding as this situation continues to evolve, and stay safe and healthy. We look forward to seeing you again after things improve.

Update | March 18, 2020 | 10:00am

As you may know, Whiteface Mountain is closed to the public and is not accessible for any recreational activities. Whiteface will not be accessible to the general public. Please understand that we are receiving higher than normal communication volume and have limited staff, email is currently the best form of communication. Your e-mail will be answered in the order it is received, so please give us at least 24 hours to respond.

As a community, we are all responsible for our health and well-being. We urge everyone to follow the guidelines and protocols put forth by public health officials. Thank you for your cooperation and understanding as this situation continues to evolve.

Update | March 15, 2020 | 1:00pm

ORDA Suspends Operations of Ski Resorts
& Lake Placid Olympic Venues

LAKE PLACID, N.Y. --- The New York State Olympic Regional Development Authority (ORDA) managed ski areas and all its venues will suspend operation at the close of today, Sunday, March 15.
Closures include all Nordic and Alpine ski resorts; Mt. Van Hoevenberg, Belleayre Mountain Ski Resort, Gore Mountain and Whiteface Mountain.
Additionally, the Lake Placid Olympic sites will be closing; Olympic Jumping Complex, Olympic Sports Complex, The Olympic Oval and The Olympic Center including its museum and retail shops.
ORDA and our ski resorts understand that many of our guests have purchased advanced lift tickets. If you have pre-purchased lift tickets please contact Whiteface Guest Services at ski@whiteface.com or 518-946-2223 with any questions or concerns.  www.whiteface.com; www.goremountain.com; www.belleayre.com
Additionally, the Lake Placid Olympic venue information, including the Mt Van Hoevenberg Nordic center can be found at www.lakeplacidolympicsites.com

ORDA Suspends Operations of Ski Resorts & Lake Placid Olympic Venues including all Uphill travel

*Please note: Uphill travel is CLOSED at Whiteface for the season.

Whiteface is currently closed. With the cessation of mountain operations, Whiteface Mountain will no longer be patrolled for potential hazards. Accordingly, no further uphill travel for the purpose of downhill skiing and riding will be permitted at Whiteface Mountain Ski Area. We thank you for a great season and look forward to seeing you when Whiteface opens for the summer season.

Health & Safety Responses at Whiteface Mountain

Dear Valued Guests,

Thank you for being a guest of Whiteface Mountain. As a community, we are all responsible for our health and well-being. We urge everyone to follow the guidelines and protocols put forth by public health officials. Thank you for your cooperation and understanding as this situation continues to evolve.