Whiteface Mountain Services

Whiteface Mountain Services

A day at Whiteface is about more than great skiing and riding. It's about enjoying your friends and family. It's about having fun and meeting challenges. It's about breathing Adirondack mountain air. It's about sharing stories over a cup of hot chocolate! At Whiteface, come in off the slopes and you'll find seven restaurants to grab a bite and relax in, on-the-spot and overnight equipment tune-ups; shopping at our ski shop and Brookside Apparel, and lots more. When you do get back out on the trails, our Ski Patrol is there for your safety. And if you have questions about Whiteface and our policies, look for our mountain hosts in the orange Whiteface jackets—they're here to help.

Overnight Ski/Board Storage

Overnight ski and board storage is available in the Main Base Lodge Rental Shop located on the ground level just past Tickets. Storage is also available at the Bear Den Lodge.

Day Use & Season-Long Lockers

New electronic day use lockers will be available for the 2017/18 Season in both the Main Base Lodge and Bear Den Lodge for personal belongings and non ski/board equipment.

Season-long locker holders from last year (2016/17) will be offered first priority for choosing an open locker for this upcoming season (2017/18). Any new season-long locker requests will be placed on a waitlist and contacted once all renewing former locker holders are placed. Please contact Sheree at sheree.spooner@centerplate.com or by calling (518) 946-2174 to be placed on the waitlist.

Small Locker $310
Large Locker $400
 Please contact Sheree via email or by calling (518) 946-2174 for more information. Lockers are available for the duration of the 2017/18 Ski Season. All equipment must be removed after closing day in the Spring 2018.

Lost & Found

Found items should be turned in at the Lost & Found desk on the ground level of the Base Lodge and downstairs in Bear Den Lodge.

ATM Locations

ATMs are located in the ticketing area of the Main Base Lodge, on the main level of the Main Base Lodge by the Medical Services Area, and in the Food Court at Bear Den Lodge.

Cell Service & Wi-fi

Cell phone coverage in the Base Lodge is reliable, but cell service on mountain may be limited depending on your location. Free wi-fi is available at the Main Base Lodge and Bear Den Lodge.


Summer Hours: Open 9:00 am - 5:00 pm During Gondola Operations*

Located in the Main Base Lodge with a satellite location at Bear Den Lodge, this shop has it all. Forgot your hat, cold feet from the last run? We have you covered. Here at Brookside Apparel we carry all the latest and greatest ski and snowboard apparel and accessories from the hottest brands like Burton, Obermeyer, Scott, Saloman, and much more! Shop all our resortwear from sweatshirts and t-shirts to shells and performance layers for the whole family.

*Brookside will be open the following dates**: May 26 - June 24: open Saturday - Sunday from 9:00 am - 5:00 pm | June 29 - September 3: open daily from 9:00 am - 5:00 pm | September 7 - October 8: Friday - Sunday from 9:30 am - 5:00 pm.

**Brookside will be closed on the following dates: June 9-10, July 22, and September 9. We will be open on Memorial Day (Monday, May 28) and Columbus Day (Monday, October 8).

End of season blowout sale

Be sure to stop by Brookside Apparel through the end of the 2017/18 Winter Season for these stellar deals on apparel and gear:

  • 35-50% OFF ski jackets and pants
  • 40% OFF goggles
  • 35% OFF socks and gloves
  • 35% OFF midlayers and baselayers

Parking at the Mountain

Free parking is available in the River Lot, Lake Placid Lot, and Wilmington Lot, as well as both parking lots at Bear Den Mountain. Limited paid parking is also available in the Gold Lot, located next to the Main Base Lodge with convenient access to the slopes.

  Midweek Non-Holiday
Full Day
Midweek Non-Holiday
1/2 Day
Full Day
1/2 Day
Full Day
1/2 Day
Off Season (11/24/17 - 12/8/17; 3/19/18 - Close) $6.00 $6.00 $14.00 $6.00 $17.00 $6.00
Peak Season $14.00 $10.00 $17.00 $12.00 $20.00 $12.00
Season Pass Holder $8.00 $8.00 $17.00 $12.00 $20.00 $12.00

View Parking Map